Billing policy
At The Hardware BV Ltd, we ensure a secure and transparent billing process for all wholesale orders. Please review our Billing Policy to understand payment methods, invoicing, and other important details.
1. Payment Methods
We accept the following payment options:
- Bank Transfers (for bulk orders)
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal (where applicable)
- Other approved payment gateways as listed at checkout
All payments must be fully processed and verified before orders are shipped.
2. Order Confirmation & Invoicing
- Once a payment is successfully processed, you will receive an order confirmation email with your purchase details.
- A digital invoice will be sent to your registered email for record-keeping.
- If you do not receive an invoice, please contact us at info@thehardwarebv.com.
3. Pricing & Taxes
- All prices listed on our website are in [Currency] and may be subject to applicable taxes, duties, or fees based on your location.
- Customers are responsible for any import duties, VAT, or customs fees imposed by their country.
4. Late or Failed Payments
- Orders with failed or incomplete payments will not be processed until the payment is resolved.
- If a payment is not received within 7 days, the order may be canceled automatically.
- For bulk orders, we may offer payment plans upon request (subject to approval).
5. Refunds & Disputes
- Refunds are processed in accordance with our Refund and Return Policy.
- If you notice an incorrect charge on your bill, please contact us immediately at info@thehardwarebv.com.
6. Contact Us
For any billing inquiries, reach out to us at:
📧 Email: info@thehardwarebv.com
By making a purchase from The Hardware BV Ltd, you agree to this Billing Policy. We reserve the right to update this policy as needed.
