Shipping policy
At The Hardware BV Ltd, we are committed to providing fast and reliable shipping for all wholesale orders. Please review our shipping policy to understand delivery times, costs, and other important details.
1. Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
We offer multiple shipping options based on your location and order size:
- Standard Shipping: Estimated delivery in 5-10 business days.
- Express Shipping: Estimated delivery in 2-5 business days.
- Freight Shipping: For bulk orders, delivery time varies depending on the destination.
3. Shipping Costs
- Shipping costs vary based on the weight, size, and destination of your order.
- The final shipping cost is calculated at checkout.
4. International Shipping
- We ship worldwide and comply with international shipping regulations.
- Customers are responsible for any customs duties, taxes, or import fees required by their country.
5. Order Tracking
- Once your order ships, you will receive a tracking number via email.
- You can use this tracking number to check the status of your delivery.
6. Damaged or Lost Shipments
- If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and items.
- If your package is lost in transit, reach out to us, and we will assist in locating or replacing the order.
7. Contact Us
For any shipping-related questions, contact us at:
📧 Email: info@thehardwarebv.com
By placing an order with The Hardware BV Ltd, you agree to this shipping policy. We may update this policy as needed, and changes will be posted on our website.
